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DynTek Case Study
Sales Commissions

Automating
DynTek’s Complex Commission Model

VAR Connect

Project Details

  • Client
    DynTek
  • Service
    VAR Connect
  • Location
    Irvine, CA

Navigating NetSuite’s powerful capabilities can be daunting, especially when automating a complex compensation model. That’s precisely why Tammy Centeno, VP of Financial Analysis at DynTek Services, Inc., turned to us for assistance—after all, we speak VAR.

DynTek, a value-added reseller (VAR), specializes in offering business solutions and technology frameworks to tackle various challenges. However, their expertise led to a highly intricate commission model, precisely the challenge at which we excel.

Before transitioning to NetSuite, DynTek struggled to develop a commission engine capable of handling the nuances of its structure. Empowered by our deep understanding of NetSuite and the VAR industry, Tammy leveraged our Sales Commissions for NetSuite products to craft custom modules tailored to their needs.

“Catalyst came from a VAR, so they really understand the industry and how it works,”
– Tammy Centeno,DynTek.

“I’m always striving to streamline our team’s efficiency,” Tammy explained. “Being able to conceptualize the logic and convey it to experts who can implement it behind the scenes is incredibly valuable.”

For Tammy, the process was as straightforward as asking, “How do I make that happen?” We took care of the rest.

Furthermore, Tammy tapped into our VAR industry insights, seeking advice on enhancing DynTek’s processes based on our experience. This proactive approach allowed them to embrace industry best practices instead of relying on trial and error.

“[Catalyst] came from a VAR, so they understand the industry and how it works,” Tammy emphasized.

Already, DynTek has transitioned from spending days each month on commission calculations to implementing spot checks, freeing up valuable resources within its accounting team.

DynTek’s sales team is equally enthusiastic about the upcoming changes. With the Sales Commission module, they’ll gain real-time insights into their commissions, potentially fueling their motivation to close more deals.

“The prospect of real-time commission visibility is truly exciting,” concluded Tammy.

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